CUSTOMER SERVICE

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At Ken Bate Associates we value our relationship with our clients and we have always operated to ensure our customers are satisfied customers. Bearing this in mind we find we retain their services and in turn our customers express to others about the good customer service they have received. It’s said ‘the best form of advertising is word of mouth’ and customer testimonials and recommendations stating how satisfied they are is something that is extremely valuable to KBA and always appreciated. We have found at KBA excellent Customer Service is not easily achieved. Firstly it takes time to establish and requires the optimum time and efficiency to maintain the standard and deliver reliable and consistent standards. At KBA our strength lies through co-operation.

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